Outages in data centers can cost millions and put critical operations at risk. In this session, we’ll break down how teams prepare for, respond to, and recover from major incidents, and how Atlassian tools can help streamline and strengthen that process.

Topics include:

• Building incident playbooks that actually get used
• Coordinating response using Opsgenie, Jira Service Management, and Statuspage
• Improving communication, visibility, and after-action reviews
• Lessons from real-world outages and recoveries

This session is ideal for SREs, service managers, and anyone responsible for uptime, response coordination, or platform resilience.