Jul 5, 6:30 – 7:30 AM (UTC)
Learn how to streamline and scale your customer support operations using AI-powered workflows in Jira. This session will explore intelligent ticket routing, automated prioritization, smart tagging, and real-time analytics—helping your team resolve issues faster and more efficiently as your support volume grows.
6 RSVPs
Scaling Customer Support with AI Workflows in Jira ⚙️
📅 July 5th, 2025 | 🕛 12:00 – 1:00 PM IST
"Support teams don’t need to work harder—just smarter."
Join us for an exclusive live event showcasing how fast-growing companies are using AI + Jira to scale their customer support operations efficiently—without increasing headcount or compromising quality. From real-world examples to live automation demos, this is your playbook to next-level support.
Are long resolution times, repetitive queries, and manual ticket triaging slowing your team down?
Watch as Rajesh Shanmugam, CEO of Troopr, demonstrates how leading customer support teams are:
✅ Reducing ticket resolution time by up to 55%
✅ Automating over 50% of repetitive support workflows
✅ Scaling operations without additional staffing
✅ Improving agent productivity and customer satisfaction with intelligent workflows
Customer Support Managers
CX Operations Teams
Support Engineers & Leads
Jira Admins & ITSM Managers
Product Teams exploring AI integration
Leaders looking to scale support operations intelligently
Smarter Ticket Handling: How AI in Jira automates tagging, triaging, and prioritization.
Workflow Automation: Set up scalable processes that adapt to volume spikes without chaos.
Customer Success Impact: Drive faster response times and boost CSAT using predictive support tools.
Live Demos: Watch Jira + AI integrations handle real support use cases—from email to resolution.
Implementation Toolkit: Take home actionable tips, tools, and templates to get started today.
Rajesh Shanmugam, CEO, Troopr Labs
A leader in AI-powered productivity and collaboration tools, Rajesh has helped teams at Fortune 500 companies turn chaotic support channels into high-performance ecosystems. In this session, he shares his framework for scaling support teams 10x without adding complexity.
Troopr.ai
Founder & CEO