This quick 20-minute beginner course is designed for anyone brand new to Jira Service Management.
You'll learn:
How to navigate Jira tickets as an everyday user from the Portal view.
How to navigate Jira tickets as an everyday user from the Agent / Service Desk Team view.
How to manage your user notifications.
How to find the work important to you.
At the end of this course you will feel confident to find and tackle your work!
Your instructor is Cassie Goss from Your Solution Architect an Atlassian Solution Partner!
Cassie's bubbly, welcoming personality makes learning engaging and enjoyable.
Follow Cassie on social media for more educational Atlassian content:
YouTube (more content coming soon!)
