Jul 11, 1:00 – 1:25 PM (UTC)
This quick 20-minute beginner course is designed for anyone brand new to Jira Service Management. You'll learn: How to navigate Jira tickets as an everyday user from the Portal view & from the Agent / Service Desk Team view. How to manage your user notifications. How to find the work important to you. At the end of this course you will feel confident to find and tackle your work!
72 RSVPs
This quick 20-minute beginner course is designed for anyone brand new to Jira Service Management.
You'll learn:
How to navigate Jira tickets as an everyday user from the Portal view.
How to navigate Jira tickets as an everyday user from the Agent / Service Desk Team view.
How to manage your user notifications.
How to find the work important to you.
At the end of this course you will feel confident to find and tackle your work!
Your instructor is Cassie Goss from Your Solution Architect an Atlassian Solution Partner!
Cassie's bubbly, welcoming personality makes learning engaging and enjoyable.
Follow Cassie on social media for more educational Atlassian content:
YouTube (more content coming soon!)
Appsvio
Chief Product Officer & Co-founder
APETECH LLC
Dr. Jira
Arctic Wolf Networks
Sr. R&D Tools Administrator
Atlassian
Learning Strategist
Hean.Tech
Sr. Business Systems Manager
How To Trello
Demand Generation
K15t
Customer Advocate
Connect Centric
Learning Scientist, Author
Sonos
Senior Atlassian Administrator
CEO at GRYD.IO
Gryd.io
Orafael
CTO
Tech-Savvy Academy
INNOOV Co.,Ltd.
Your Solution Architect An Atlassian Partner
Work Wranglers
Project Manager & Scrum Master
