Do you know where to turn when you’re stuck or looking for Atlassian best practices?

🚀 Technical knowledge of the apps is only half the battle; knowing how to navigate the vast Atlassian ecosystem is what separates a power user from the rest! In our fourth session of the ACA-915 series, we explore the essential resources available to every Atlassian Cloud user. We’ll dive into the Atlassian Community and Community Events (ACE), where users help users, and explore the official Support Central for technical troubleshooting. We’ll also look at how to stay ahead of the curve using the Cloud Roadmap and Release Blogs, and the role of Solution Partners and the Atlassian Marketplace in extending your Cloud capabilities. With 18% of the exam dedicated to this topic, mastering these resources is a vital step toward your certification. Join us to learn how to find the answers you need and stay connected with the global Atlassian network!

In this session, we’ll cover:

✅ Atlassian Community & ACE: How to leverage peer-to-peer support and local user groups.

✅ Support Central & Documentation: Navigating official help channels and technical guides.

✅ The Cloud Roadmap: How to find and track upcoming features and product updates.

✅ Atlassian Partners: Understanding the role of consultants and trainers in your success.

✅ The Atlassian Marketplace: Discovering apps to extend and customize your Cloud experience.

🛠️ It is entirely free and hosted on YouTube. A recording will be made available if you can't join us live.

Your instructor: Robert Hean

Robert is an experienced Atlassian educator with a passion for helping teams unlock the full potential of Jira. Known for his clear, engaging teaching style, Robert delivers actionable insights you can apply immediately to your own Atlassian instance.

👉 Follow Robert for more Atlassian expertise:

LinkedIn | Learning Platform | YouTube | Blog