The Right Info at the Right Time 📧

Don't let your users drown in "Jira spam." Learn how to configure, troubleshoot, and limit notifications while ensuring critical updates get through.

In this session, we’ll cover:

• Notification Schemes: Mapping events to roles, groups, and users.

• Custom Events: Adding unique triggers to your workflows to fire specific emails.

• Mail Handlers: Creating issues and comments directly from incoming emails.

• Troubleshooting: Why a user isn't getting an email (Personal settings vs. Scheme)

This session is interactive—bring your "how-to" questions and let’s explore the Jira administration console together! 

🛠️It is entirely free and hosted on YouTube. A recording will be made available if you can't join us live.

Your instructor: Robert Hean

Robert is an experienced Atlassian educator with a passion for helping teams unlock the full potential of Jira. Known for his clear, engaging teaching style, Robert delivers actionable insights you can apply immediately to your own Jira instance.

👉 Follow Robert for more Atlassian expertise:

LinkedIn | Learning Platform | YouTube | Blog