The Ultimate Guide to JSM for Customers (Part 1)

Name: The Ultimate Guide to JSM for Customers (Part 1)
Start: 2025-09-24T18:00:00+02:00
End: 2025-09-24T19:00:00+02:00

Sep 24, 2025, 4:00 – 5:00 PM (UTC)

Community-Led Classes

A practical introduction to Jira Service Management from the customer’s perspective. Learn how to use the portal, submit requests, and track their progress with ease.

60 RSVPs

Jira Service Management

Virtual event

About this event

Join us for the first session of “The Ultimate Guide to JSM for Customers”, where we’ll walk you through how to get the most out of Jira Service Management as a customer.
In this webinar, you’ll learn how to:
navigate the customer portal with confidence,
create and manage requests effectively,
follow best practices for communicating with the support team,
track progress and leverage the knowledge base to resolve issues faster.
This session is perfect for anyone who wants to feel comfortable in JSM and improve their experience when working with support teams.