Curious about how Atlassian’s shift to usage-based pricing impacts your organization’s cloud budget and admin workflows?

Drop your anonymous questions here. I'll do my best to answer them (or find someone who can!).

As Atlassian expands consumption-based metering across key capabilities, understanding how allowances, pooled organization credits, and billing limits work is becoming vital for org admins. In this open exploration session, we are demystifying the latest changes to help you navigate consumption metrics across Rovo credits, Assets objects, Automation steps, and Customer Service Management AI agent resolutions. We will walk through where usage-based pricing applies, how allowances pool at the organization level, and what tools Atlassian Administration provides to track trends before overages happen. Whether you are looking to optimize your existing plan allowances or prepare your team for billing thresholds, this interactive session gives you a practical roadmap. Bring your questions, real-world admin scenarios, and thoughts as we explore these changes together in real time!

✅ The New Usage Model: Breaking down how metered consumption works alongside existing seat subscriptions.

✅ Rovo, Assets & Automations: Understanding credit calculations and allowances for Rovo, Assets, Automations, and CSM AI support.

✅ Org Admin Controls: How to review platform usage, set spending caps, and configure alerts in Atlassian Administration.

✅ Pooling & Allowances: How monthly organization-level allowance pools refresh and share across users.

✅ Planning & Cost Optimization: Practical steps for forecasting usage and choosing between upgrades, pre-paid packs, or pay-as-you-go.

This session is interactive—bring your "how-to" questions and let’s explore the Atlassian admin console together!

🛠️ It is entirely free and hosted on YouTube. A recording will be made available if you can't join us live.

Your instructor: Robert Hean

Robert is an experienced Atlassian educator with a passion for helping teams unlock the full potential of Jira. Known for his clear, engaging teaching style, Robert delivers actionable insights you can apply immediately to your own Jira instance.

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