CSX Masters (formerly "ITSM/ESM Masters") is a virtual Atlassian Community Events chapter that typically meets online—but when Atlassian Team events come around, we show up in person!

This will be our third (and counting) in-person gathering alongside Team.

~~~~~~~~~~~~~~~~~~~~~~~~~~

This time around: When Bash ends, we’ll just be getting started!

Bash (Atlassian’s Team after-party) wraps up around 7:00 PM. When it does, CSX Masters is heading just steps away—to nFuse (Anaheim Marriott)—to keep the the week's meaningful conversation going.

Special Guests (all of them Team '26 Speakers or Award Winners) include:

Atlassians

• MaSonya Scott, Atlassian’s Service Management Evangelist

• Dushyant Sharma, Atlassian Product Director (AI Principal) - Agentic AI

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Atlassian Customers

• Josh Steckler, Lead Atlassian Administrator, Bose (Atlassian Customer Award winner)

• Alisa Gunina, Sr. Platform Product Manager, The BBC (From ticket to tutorial: How BBC built a video-first IT support experience.)

• Shelby Corbitt, AI Solutions Engineer, MillerKnoll (Beyond IT: How MillerKnoll uses Jira Service Management to transform work.)

• Rick Westbrock, Principal Engineer, 24 Hour Fitness (From alert noise to action: How 24 Hour Fitness modernized IT Ops with Jira Service Management)

You’ll also find:

• Atlassian Community Champions who work with Jira Service Management

• Atlassians who build and support the entire Atlassian Service Collection

• Customers who’ve been through the same service management challenges you’re working through right now

• Amazing conversation

• Libations & Non-alcoholic Beverages plus more Hors d'Oeuvres

No stage. No slides. No agenda.

Real conversations with people who’ve done the work—and time to ask real questions and get real answers.

Bash is the big event. But this is the little event where things get real.

~~~~~~~~~~~~~~~~~~~~

This is a customer-focused event and space is limited. As a result, we’re limiting partner participation to service management–focused Atlassian Community Champions (one per partner).