Managing the assignment of service tickets in a large global team can be difficult and needs a dedicated person to look at the client relationships, holiday calendars and leave schedules of the members, working hours, current workloads, and a lot of other factors. Learn how all these conditions and more can be configured for a large team, using Honcho.

Link to product - https://marketplace.atlassian.com/apps/1225712/honcho?hosting=cloud&tab=overview