1) Collaborate and Chat – Confluence, Trello, HipChat

1.1.1)Benefits and Usage of Confluence

1.1.2) Confluence and JIRA Integration

1.1.3) Confluence as wiki, blog, Product Requirement

1.1.4) Confluence use for – Meeting Notes, Retrospective, Decision, JIRAReport, Task Report, Customized page

1.2) Trello – a brief about tool

1.2.1) Brief on Trello features

1.2.2) Usage for Kanban

1.3) HipChat – IIM (Internal Instant Messenger)

1.3.1) Brief illustration on HipChat

1.3.2) HipChat administration

2) Plan, Track and Support – JIRA Software, JIRA Service Desk, JIRA Core, Status Page

2.1) Combinational usage of Tools – What n How

3) JIRA Portfolio