
Dec 6, 5:30 – 8:30 AM (UTC)
Join us for an engaging session on how AI, chaos engineering & platform engineering are transforming IT operations. As part of our Team ’25 EU updates, discover how Hero Agents for JSM are revolutionizing service management through autonomous ticket resolution, featuring real-world insights, success stories, and networking opportunities.
104 RSVPs
Join us for an insightful session on how AI is transforming IT operations and redefining system of work. Discover how chaos engineering strategies, combined with AIOps and platform engineering, enable teams to build resilience, minimize outages, and accelerate recovery in complex cloud-native environments.
As part of our Team ’25 EU updates, explore how we’re revolutionizing service management with the launch of Hero Agents, the Employee Service Agent and Employee Onboarding Agent for JSM. Designed to autonomously resolve support tickets using curated knowledge bases, these agents analyze requests, identify relevant runbooks, and propose actionable solutions, reducing manual workload and driving measurable improvements across IT, HR, and other teams.
Hear from industry experts as they share real-world applications, success stories, and practical approaches to mastering resilience in the age of AI-driven operations. This is your opportunity to learn, exchange ideas, and network with like-minded professionals passionate about shaping the future of reliable, intelligent system.
Let’s innovate together and engineer the resilient platforms of tomorrow.
RSVP now to secure your spot!
Cloud Native Services
Principal Consultant
Atlassian
Senior Software Engineer
Atlassian
SDE 2
Saturday, December 6, 2025
5:30 AM – 8:30 AM (UTC)
| 5:30 AM | Welcome & Registration |
| 6:00 AM | Community Introduction & Updates |
| 6:15 AM | Redefining System of Work with AI and Chaos Engineering |
| 7:00 AM | Meet the Hero Agents: Redefining Service Management for the AI Era |
| 7:45 AM | Lunch, networking, and swag time! |