Join us for an interactive discussion on how centralized, distributed, and federated IT models shape the way Jira, Confluence, and ITSM are implemented and supported across higher‑education campuses. This session is designed for Atlassian administrators and platform owners who want to compare real‑world experiences, surface common challenges, and learn from peers navigating similar organizational constraints. 

Through guided discussion, participants will share what’s working (and what isn’t), explore tradeoffs between standardization and flexibility, and examine how institutional structure impacts configuration decisions, collaboration, and support across teams. Come ready to reflect, contribute, and leave with new perspectives you can take back to your campus.