🧭 Navigating the Opsgenie / Jira Service Management (JSM) Merge ⛵️

Jan 16, 2025, 5:00 – 6:00 PM (UTC)

344 people have registered for this event

In recent months, one of the hottest topics in the Atlassian Community has been the ongoing merge of Opsgenie 'incident management' and Jira Service Management (JSM) 'service management.' Let's separate fact from fiction and map out a course together in a lively panel discussion designed to illuminate Atlassian's progress and future plans.

Joining us for this discussion will be Opsgenie and JSM implementation veteran David Grizzell, Director of Engineering & Infrastructure Services from Atlassian Platinum Solution Partner, Trundl; Atlassian JSM and Opsgenie customer Nancy Freeman, Director, Infrastructure & Operations, Brown University, Kate Clavet from the Atlassian Opsgenie/JSM team; and you!

'ITSM/ESM Masters' ACE leaders Jóvin Jóvinsson and Dave Rosenlund will moderate.

Come armed with your questions and concerns. Your role in this discussion is crucial, and we look forward to your active participation in what is sure to be a spirited discussion.

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Speakers

  • Nancy Freeman

    Brown University

    Director Infrastructure and Operations , Office of Information Technology

  • Kate Clavet

    Atlassian

    Sr. Technical Product Marketing Manager, ITSM

  • David Grizzell

    Trundl

    Director - Engineering and Infrastructure Services

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Atlassian

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Trundl

Where Atlassian users meet and share best practices