Join us for another Atlassian Community Event in Kraków focused on modern IT operations, automation, AI, and cloud reliability.

In this session, you'll learn how organizations can move beyond traditional ITSM approaches and build more intelligent, resilient, and proactive service management processes using Atlassian tools.

Standard ITSM Is No Longer Enough - Time for Intelligent Processes!

Speaker: Marek Młonka

⚠️ This presentation will be delivered in Polish only.

Discover how to build a dynamic incident response ecosystem where Jira Service Management, monitoring tools, and AI work together to improve operational efficiency.

During a live demonstration, Marek will show how to:

• Manage assets in Jira Service Management Cloud (Standard plan)

• Automate communication with users during incidents and outages

• Use AI to organize, prioritize, and optimize daily work

The session will focus on practical integrations and real-world use cases, demonstrating how Jira can become the operational hub for modern IT teams.

Why You Should Check System Health in Your Admin Page and What Benefits It Provides

Speaker: Mateusz Wójcik, Deviniti

Have you ever wondered where Atlassian status information comes from and whether public status pages tell the whole story?

In this session, Mateusz will explain:

• How Atlassian status information and incident calculations work behind the scenes

• Why developer.atlassian.com and status.atlassian.com should not be your primary sources of information about your Cloud instance

• What insights you can gain from the System Health feature in Atlassian Administration

• How proactive monitoring can help administrators react faster and make better operational decisions

Whether you're a Jira Administrator, IT Manager, or Atlassian enthusiast, this event will provide practical insights into improving reliability, visibility, and efficiency across your Atlassian Cloud environment.

We look forward to seeing you in Kraków!