Join us as we spotlight three amazing third-party apps across JSM, Confluence, and Jira! We’ll dive into Forge, chat about Team ’25 Europe, and cover all the latest community buzz. Plus, a few lucky attendees will win up to $300 in certification vouchers and Amazon gift cards in our raffle!

Smart Assignments & Rotations for Jira Service Management - Aaron Geister & Manohar Goli, Trundl

As Trundl’s service operations grew, so did the chaos—aged tickets, uneven workloads, and falling CSAT. So they built "Smart Assignments & Rotations for Jira Service Management" as an internal app to fix it.. Join this session to see how a no-code automation engine now handles fair ticket distribution, PTO conflicts, and team balancing across time zones reducing MTTR for teams everywhere. 

Supercharge Your Atlassian Experience: The Power of Adaptavist Add-ons - Nelson Jordan, Jr., Adaptavist

Ready to go beyond out-of-the-box Atlassian? Nelson will highlight three powerful product offerings—Kolekti, Upscale, and ScriptRunner—each designed to help teams automate processes, scale governance, and surface the insights that matter most. He will also showcase the latest enhancements in ScriptRunner, specifically built to save time and reduce complexity for your teams. Don’t miss your chance to see what’s new and also get a sneak peek at the evolution of these tools to meet what's next.

Knowledge Not Found: How to Share Smarter with Sites - Philip Garrity, Refined

Is a clunky user interface standing between your knowledge and your end users? Learn how personalized, intuitive Sites can help you connect users with the help and info they need, empowering customers, partners, teams, help-seekers, and others to solve their own problems and recapture hours of lost time searching for answers.

Join the NYC Online Community Group

Please do join the exclusive online NYC Atlassian Community, ask questions, network and share your expertise with fellow ACE members. You can join the group using the following the link: https://community.atlassian.com/t5/New-York/gp-p/nyc

Any questions, please feel free to reach out to us. We hope to see you there!!!