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KPI Reporting with ServiceClarity

Newcastle upon Tyne
Wed, Jun 12, 2019, 5:00 PM (BST)

9 Members RSVP'ed

About this event

ServiceClarity helps teams using JIRA to better monitor performance across their software development and customer support processes.

How it does this is utilising RAG KPI reports to easily track key metrics within the organisation.

Unlike other reporting tools such as EazyBI, ServiceClarity is able to provide automated reports that contain data in real-time.

Speaker

  • Conor Graham

    Conor Graham

    ServiceClarity

    Solutions Engineer

    Conor is a solutions engineer that spends his time working with F500 clients implementing KPI reports to improve how they monitor and track their development and customer support processes. He has a software engineering background where he previously worked at Deloitte Digital. On the side, he would run meet ups/hackathons in Northern Ireland.

    Read More
  • When

    Wednesday, Jun 12
    5:00 PM - 6:30 PM (BST)

    Where

    Leighton
    Chase House, Mandarin Road, Houghton le SpringDH4 5RA

    Group Leader

  • Danny Harris

    Danny Harris

    Atlassian User Group Leader

    View Profile
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