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Killer features of JSM integration from Insight for Jira and OpsGenie

St. Petersburg
Thu, Dec 23, 2021, 1:00 PM (MSK)

5 RSVP'ed

About this event

Irina Pozdnyakova will have speech about IT service management from scratch.

Ira would tell us what's the difference between alerts, incidents, bugs and problems in managing perspective using JSM. We'll see how to set up effective management process for each listed entity.

Also, we will discuss how helps us Insight for Jira and Opsgenie and setup own integration via cloud instances.

Speaker

  • Irina Pozdnyakova

    Irina Pozdnyakova

    Toolstrek

    Head of project management office

    12 years of project management experience in the telecom, banking, and consulting industries. The main points of interest are ITSM and process management in general. Curious about how companies succeed and how automation might help from this perspective. 

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When

Thursday, Dec 23
1:00 PM - 2:00 PM (MSK)

Group Leaders

  • Gonchik Tsymzhitov

    Gonchik Tsymzhitov

    Atlassian User Group Leader

    View Profile
  • Vasiliy Grizel

    Vasiliy Grizel

    ITIVITI

    Atlassian Community Leader

    View Profile

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