Do you know how to find issues
• updated by a specific user or group of users?
• already assigned to a future sprint?
• open for 48 hrs excluding weekends?
• due date is this week, month?
• approaching the end of an SLA?
This session will look at the functions and operators available in Advanced JQL touching on those specific to Jira Service Management and also some of the additional options available with Apps to extend JQL searching both in on-premise and Cloud versions of Jira.
Presented by Phill Fox
Phill is a Principal Customer Success Advocate at Adaptavist helping Atlassian users around the world make the most of their installations. He has worked with the Atlassian tools for over 10 years and regularly contributes to the Atlassian Community. Working from Suffolk he frequently works closely with Atlassian on new initiatives and solutions.
Adaptavist
Principal Customer Success Advocate
With over three decades of experience across a number of different industries Phill frequently works alongside organisations to assist them in making a culture change whilst introducing the Atlassian toolset. Phill wrote the original Atlassian University course ‘Getting started with Jira Service Desk’ and has assisted many organisations with implementations and customisations of the product.
With over three decades of experience across a number of different industries Phill frequently works alongside organisations to assist them in making a culture change whilst introducing the Atlassian toolset. Phill wrote the original Atlassian University course ‘Getting started with Jira Service Desk’ and has assisted many organisations with implementations and customisations of the product.
