Accra

On Point Africa is a gold solutions partner of Atlassian helping firms maximize their productivity through Atlassian products and tools.

On Point is a gold solutions partner of Atlassian in West Africa, helping firms to increase productivity and work at high velocity through expertise services provided on the optimization of the Atlassian Suite for business growth

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How can organizations in the digital age deliver exceptional customer service?It is without a shadow of doubt that customer service and customer experience are extremely crucial to the success of any organization. In fact, according to an article by Forbes, 84% of companies that work to improve their customer experience report an increase in their revenue.&nbsp;It is in this vein, that the Atlassian Community Accra presents a revolutionary virtual event dubbed "CX+".&nbsp; This event is laser focused towards customer service, and is specifically geared to help organizations up their customer service game.&nbsp; In the digital age, customers are much more empowered than before, because here lies the case where digitization facilitates competition like never before. Customers can now easily discover and switch to an alternative service or product at will, which will in turn translate to lost revenue for a lot of companies. It is indeed a no brainer that customer service &amp; experience is an imperative for modern day businesses.&nbsp;Jim Rohn once said "if you make a sale you can make a living, but if you can make an investment in time and good service in a customer you can make a fortune". See you at CX+ !!!

An event that seeks to significantly explore customer experience and customer service in the digital age. We have experts that will share practical insights on different topics within the customer experience scope to aid business professionals and organizations understand the best ways to improve their service management in the digital age

ACE virtual event

Working in the new normal has forced organizations to rethink their traditional work models and many have shifted to remote work arrangements. Ever since the pandemic many organizations have the opportunity to revaluate their work models in order to facilitate smooth work wherever they are. &nbsp;Adopting a hybrid work model, which combines both remote and in-person work seems like the ideal go-to model for a lot of organizations, so should many other organizations and professionals consider adopting it ?&nbsp;Synergy, seeks to present to business professionals and organizations the possibility of adopting a hybrid work model and how to ensure high velocity and high collaboration whole operating in this work model.&nbsp;This event has experts from different industries and fields diagnosing and presenting on the dynamics of the hybrid work model, how to be successful at it.

Ever since the pandemic, organizations have been looking for new ways to work in order to facilitate efficiency and collaboration. In that accord, the theme of this conference,"is the hybrid work model the way to go?" This virtual event is geared towards helping businesses and organizations consider a hybrid work approach, while also allowing them to appreciate the highs and the lows of it.  

SYNERGY

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