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How I Built This: Transforming Natural Language into Actionable JQL

A behind the scenes look in to how the Natural language to JQL feature in Jira was completely revamped in a three week blitz! Matt will explore the "how" of training a model to be an expert in JQL, the "oh noes!" of the customer feedback, & the quick pivot to dramatically shift those customer sentiments.

AMA: What's New in Jira Service Management for IT Operations

We've been busy streamlining the incident management experience, while bringing AI and advanced automation capabilities into Jira Service Management. Join this AMA to see what's new and to ask us your questions LIVE about how your teams can collaborate to resolve incidents faster, and accelerate change management while keeping critical services always-on and high performing.