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High Velocity ITSM Melbourne

Nov 8, 2023, 1:00 – 6:00 AM (UTC)

Melbourne

Join fellow Atlassian product users, ITSM practitioners, and Atlassian teams to chat all things service management!

99 RSVPs

About this event

Join fellow Atlassian product users, ITSM practitioners and Atlassian teams for an event focused on helping teams improve their service management practices. Get ready to sharpen your skills, and see how Community members deliver exceptional service experiences—and how you can do the same!

We will be sharing a recap of the keynote from Atlassian's High Velocity event in Sydney that will include how you can end bad service management with Jira Service Management, and we'll also have two keynotes from Accenture and SYBER.

  • High Velocity recap: Recap of the keynote from the event in Sydney.
  • The journey from security controls to security risks via ITSM: how security risks are created from security controls and what the ITSM-based process looks like to define risks, manage, and resolve them.
  • Breaking the glass: the developer experience makes or breaks DevOps.

Be sure to RSVP through the link below and share this registration page out with your network. We can’t wait to see you all there!

When

When

Wednesday, November 8, 2023
1:00 AM – 6:00 AM (UTC)

Agenda

1:00 AM
Registration and Networking
Registration and Welcome. Initial Networking.
1:40 AM
High Velocity recap
Recap of the keynote from Atlassian's High Velocity event in Sydney.
2:20 AM
Break
10 minute break.
2:30 AM
The journey from security controls to security risks via ITSM
SYBER: How security risks are created from security controls and what the ITSM-based process looks like to define risks, manage, and resolve them.
3:10 AM
Break
10 minute break.
3:20 AM
Breaking the glass
Accenture: The developer experience makes or breaks DevOps.
4:00 AM
Networking with Food and Drinks
Food and Beverage catering. Networking activities.
5:50 AM
Closing Remarks
Event wrap-up.

Community Leaders

  • Stephen Wright

    Atlassian Community Leader

  • Mit Tolia

    Accenture Australia

    Atlassian practice & capability lead

Global sponsor

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Atlassian

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