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HIGH VELOCITY ITSM - Delhi / Gurugram

Nov 4, 2023, 5:00 – 8:00 AM (UTC)

Delhi-Gurugram

This event is for ITSM leaders, admins, builders, and Atlassian partners from start-ups to Fortune 500 companies. Let's start our day with networking over some beverages and snacks, go on to learning through sessions and panels, and empower your development, IT operations, and business teams to come together to modernize service management at scale. We will end our day with Lunch and Networking.

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About this event

This event is for ITSM leaders, admins, builders, and Atlassian partners from start-ups to Fortune 500 companies. Let's start our day with networking over some beverages and snacks, go on to learning through sessions and panels, and empower your development, IT operations, and business teams to come together to modernize service management at scale. We will end our day with Lunch and Networking.

Speakers

  • Deepti Jain

    Agility Today

    Founder and CEO

  • Sajit Nair

    Trundl

    Director - Products and Agile Practices

  • Meghna Singh

    Program Manager

    PayU

  • Manas Shukla

    Atlassian

  • Deeksha Rustagi

    Atlassian

  • Chris Cooke

    Tempo

    Business Unit Manager

When

When

Saturday, November 4, 2023
5:00 AM – 8:00 AM (UTC)

Agenda

4:30 AM
Registration & Networking
We will start tracking participant's details, registration & networking over some beverages and snacks
5:30 AM
Introduction & Welcome
The Delhi Community Leaders + Members welcomes everyone and sets the tone for the day.
5:45 AM
Session: How Sony Music Publishing streamlined complex processes across 4mn+ songs with JSM
As the #1 music publishing company in the world, Sony Music Publishing manages thousands of new requests each week and a collection of over four million songs created by songwriters who rely on the company to protect their art and their livelihood. After primarily using email and internal drives to receive and direct much of their data, SMP saw an opportunity, alongside their rebranding, to explore how they might improve their workflows and technology. By partnering with Trundl and Atlassian to transform their enterprise service management processes with Jira Service Management, SMP is saving thousands of hours each year, increasing visibility into critical data, and providing faster, better service to their overseas affiliated offices and to their global songwriters. It’s all part of their promise to take care of business and each other. , Speaker - Sajit Nair
6:30 AM
Panel: Challenges and Opportunities in the Next Era of ITSM
Panelist - Manas Shukla - JSM Product Manager, Atlassian Deeksha Rustagi - OpsGenie Product Manager, Atlassian Chris Cooke - Co-Founder - Old Street Solution / Business Manager - Tempo Software Moderator - Deepti Jain
7:30 AM
Lunch & Networking
We end our day with lunch over unlimited networking. The day ends when you want the day to end.

Community Leaders

  • Sajit Nair

    Trundl

    Director - Process Engineering

  • Meghna Singh

    PayU

    Program Manager

  • Deepti Jain

    Your Noord

    Atlassian Community Leader:

Global sponsor

Atlassian logo

Atlassian

Sponsors

AgileVirgin logo

AgileVirgin

Agile Alliance logo

Agile Alliance

Trundl logo

Trundl

Women in Agile and Tech logo

Women in Agile and Tech

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