An overview of Jira Service Management

Join a member of Atlassian’s ITSM Product Marketing team for a brief overview of Jira Service Management.We'll cover what the next generation of Jira Service Desk has in store including:

Modern incident management, powered by Opsgenie

We’ve included on-call scheduling, alerting, incident swarming, and more from our popular Opsgenie product in all cloud editions of Jira Service Management.

Change management built for the DevOps era

Learn about our automated change risk assessments, advanced approval workflows, and deep integrations with popular CI/CD tools like Bitbucket Pipelines, Jenkins, CircleCI, and Octopus Deploy.

Intuitive, amazing service experiences

Leverage new features like bulk ticket actions and machine learning capabilities to intelligently categorize similar tickets, and take action quickly.

You won’t want to miss out! We’ll leave some time at the end for questions and discussing the product roadmap.