Join free, user-led meet-ups hosted by the community, for the community!

Explore in-person and virtual Atlassian Community Events to stay connected 24/7. Click to see upcoming events.

High Velocity ITSM Aarhus

Nov 16, 2023, 7:30 AM – 1:00 PM (UTC)

Aarhus

Join us in Navitas in Aarhus and meet fellow Atlassian product users, get the scoop on the latest news from Sydney, hear how Lufthansa revamped ITSM with Jira Service Management, and see presentations from Atlassians themselves on AI in JSM and more! See the full agenda on the event page, and register today to secure your seat for this unique opportunity - free of charge, as always!

34 RSVPs

About this event

Join fellow Atlassian product users, ITSM practitioners and Atlassian teams for an event focused on helping teams improve their service management practices. Get ready to sharpen your skills, and see how Community members deliver exceptional service experiences—and how you can do the same! The agenda includes:

  • A recap of the keynote from Atlassian's High Velocity event in Sydney
  • Coordinated autonomy: The future of Service Management
  • How Lufthansa revamped ITSM with Jira Service Management
  • Jira Service Management Product Demo Session + Q&A
  • Best Practices for Jira Service Management Implementation
  • Beyond IT: Empower excellent service for all teams
  • Plus a chance to win unique, Atlassian-themed prizes!

All of this in the company of like-minded Atlassian and ITSM enthusiasts!

Be sure to RSVP through the link below and share this registration page out with your network. We can’t wait to see you all there!

Speakers

  • Marcus Küppers

    Atlassian

    Senior Presales Solutions Engineer

  • Daniel Hostrup Eriksen

    Translucent ApS

    Community Leader, ACE Aarhus

  • Patricia Jezeh

    Atlassian

    ITSM Pre-sales Solutions Engineer

When

When

Thursday, November 16, 2023
7:30 AM – 1:00 PM (UTC)

Where

Where

Incuba - Navitas
10 Inge Lehmanns Gade
Aarhus, 8000

Agenda

7:30 AM
Registration Opens
Grab a cup of coffee and a bite of breakfast and say hi to us ☺️
8:00 AM
Welcome & Opening Keynote: “High Velocity ITSM from Sydney”
Get a recap of the keynote from Atlassian's High Velocity event in Sydney, including the latest and greatest on Jira Service Management!
8:30 AM
Coordinated autonomy: The future of Service Management
Marcus Küppers from Atlassian shares thoughts and findings on the future of ITSM with the Atlassian tools and AI
9:30 AM
How Lufthansa revamped ITSM with Jira Service Management
Consolidating 380 Jira Software projects to a single JSM portal has been a game changer! Join us to get the story on how this was achieved!
9:45 AM
Break
Networking & Refreshments
10:00 AM
Jira Service Management Product Demo Session + Q&A
See Jira Service Management in action, demonstrated by Patricia Jezeh from Atlassian
10:45 AM
Lunch, Networking
We break for lunch and enjoy the company of other ITSM users
11:30 AM
Best Practices for Jira Service Management Implementation
Daniel from Translucent shares experiences, dos and don'ts, based on years of experience implementing ITSM solutions with JSM
12:00 PM
Beyond IT: Empower excellent service for all teams
Patricia from Atlassian shares insights on how we can empower our Teams do deliver excellent value with the Atlassian tool stack
12:30 PM
Prize giveaway
Join our quiz to win unique Atlassian-themed prizes!
12:45 PM
Wrap-up
Thank you for joining us!
1:00 PM
Event end
We hope to see you at future Atlassian Community Events!

Community Leader

  • Daniel Eriksen

    Translucent ApS

    Consultant

Global sponsor

Atlassian logo

Atlassian

Sponsors

Translucent Aps logo

Translucent Aps

Incuba A/S logo

Incuba A/S

Where Atlassian users meet and share best practices