Join free, user-led meet-ups hosted by the community, for the community!

Explore in-person and virtual Atlassian Community Events to stay connected 24/7. Click to see upcoming events.

Jira Service Management for IT Teams

Dec 12, 3:00 – 4:00 PM (UTC)

Community-Led Classes

How should IT teams work with Jira Service Management to maximize its potential and save countless hours? Whether you’re a seasoned user or a beginner, join us to uncover expert tips and workflows that will change the game.

322 RSVPs

About this event

This session is all you need to know about using Jira Service Management with your IT team.

Together with Josh, CEO at Gryd.io you'll explore

✅ Request types and how to configure them effectively.

✅ Setting up diverse workflows, from escalation paths to approval processes.

✅ Managing agents' queues to ensure order and clear priorities.

✅ Maintaining SLAs to avoid breaches and deliver exceptional service.


Struggling with Jira? Reach out to us and let us help! 


Speaker

  • Josh Golosinskiy

    gryd.io

    CEO

Moderator

  • Celina Kuziemko

    Gryd.io

    Marketing hero

Community Leaders

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Jimmy Seddon

    Arctic Wolf Networks

    Sr. R&D Tools Administrator

  • Andrew DeBell

    Atlassian

    Learning Strategist

  • Robert Hean

    Appanvil

    Sr. Business Systems Manager

  • Brittany Joiner

    How To Trello

    Demand Generation

  • Matt Reiner

    K15t

    Customer Advocate

  • Valeri Colón, Ph.D.

    Learning Scientist, Author

  • Bryan Guffey

    Sonos

    Senior Atlassian Administrator

  • Josh Golosinskiy

  • Celina Kuziemko

    Gryd.io

Global sponsor

Atlassian logo

Atlassian

Where Atlassian users meet and share best practices