Join fellow Atlassian product users, ITSM practitioners and Atlassian teams for an event focused on helping teams improve their service management practices. Get ready to sharpen your skills, and see how Community members deliver exceptional service experiences - and how you can do the same!

We'll also share a recap of the keynote from Atlassian's High Velocity event in Sydney, including how to end bad service management with Jira Service Management.

Please register below and share this page with your network. We can’t wait to see you there! 👋

Agenda

17.00 Registration opens

17.30 Welcome & Recap of High Velocity ITSM event Sydney by Stephanie Grice from Atlassian

18.00 Coordinated autonomy: The future of Service Management. Marcus and Mert from Atlassian share thoughts and findings on the future of ITSM with the Atlassian tools and AI

18.45 Break

19.00 Breakout Sessions

20.00 Apéro and Networking

21.00 End

Breakout Sessions:

You can join two breakout sessions, and there will also be a short recap of each! 💪

2) Assets in Jira Service Management (how to get started, specific use cases)

3) Best practices for Jira Service Management Implementation

4) Jira Service Management + Jira Software better together (Dev + Ops)

5) Virtual agent for Jira Service Management (walk-through of virtual agent onboarding)

Please note: This event will be in English.