Join fellow Atlassian product users, ITSM practitioners and Atlassian teams for an event focused on helping teams improve their service management practices. Get ready to sharpen your skills, and see how Community members deliver exceptional service experiences—and how you can do the same! The agenda includes: All of this in the company of like-minded Atlassian and ITSM enthusiasts! Be sure to RSVP through the link below and share this registration page out with your network. We can’t wait to see you all there!
Thursday, November 16, 2023
7:30 AM – 1:00 PM UTC
7:30 AM | Registration Opens |
8:00 AM | Welcome & Opening Keynote: “High Velocity ITSM from Sydney” |
8:30 AM | Coordinated autonomy: The future of Service Management |
9:30 AM | How Lufthansa revamped ITSM with Jira Service Management |
9:45 AM | Break |
10:00 AM | Jira Service Management Product Demo Session + Q&A |
10:45 AM | Lunch, Networking |
11:30 AM | Best Practices for Jira Service Management Implementation |
12:00 PM | Beyond IT: Empower excellent service for all teams |
12:30 PM | Prize giveaway |
12:45 PM | Wrap-up |
1:00 PM | Event end |