Ask us anything about using Jira Service Management for external-facing support:
- Our vision and roadmap for customer service on the Atlassian platform.
- How customers set up Jira Service Management for customer service.
- Recently launched customer service management features.
- And anything else you can come up with!
While we will be answering questions live, we encourage you to send your questions in ahead of time through the Atlassian Community: https://community.atlassian.com/t5/Jira-Service-Management/AMA-Using-Jira-Service-Management-for-Customer-Support/qaq-p/2364470
Starting off with a big, big thank you to all the community members who joined the live AMA session today about customer service management. Gabriel, Cathi and I had a great time connecting with you and answering your questions.
For those of you who weren’t able to join us live:
The recording of the session is available on Zoom (Passcode: N2z3=^Zf).
A customer service management product guide is available here.
And more on the recent launch for rich customer context here.