Ask us anything about using Jira Service Management for external-facing support: While we will be answering questions live, we encourage you to send your questions in ahead of time through the Atlassian Community: https://community.atlassian.com/t5/Jira-Service-Management/AMA-Using-Jira-Service-Management-for-Customer-Support/qaq-p/2364470 UPDATE (6/29/2023): Starting off with a big, big thank you to all the community members who joined the live AMA session today about customer service management. Gabriel, Cathi and I had a great time connecting with you and answering your questions. For those of you who werenโt able to join us live: The recording of the session is available on Zoom (Passcode: N2z3=^Zf). A customer service management product guide is available here. And more on the recent launch for rich customer context here.
Atlassian
Product Manager
Atlassian
Principal Solutions Consultant
Atlassian
Product Marketing Senior Team Lead
Thursday, June 29, 2023
8:00 PM โ 9:00 PM UTC
8:00 PM | Welcome & Intros |
8:05 PM | Overview of Jira Service Management for customer service |
8:15 PM | Q&A |