Oct 15, 2:00 – 3:00 AM
A behind the scenes look in to how the Natural language to JQL feature in Jira was completely revamped in a three week blitz! Matt will explore the "how" of training a model to be an expert in JQL, the "oh noes!" of the customer feedback, & the quick pivot to dramatically shift those customer sentiments.
41 RSVPs
Get a behind the scenes look in to how the Natural language to JQL feature in Jira was completely revamped in a three week blitz. Matt will cover why we trained a model to be an expert in JQL, what customers thought, and why we ultimately abandoned the approach.
Following this, we will explore how we took onboard customer feedback and used a more powerful approach to dramatically shift customer sentiments.
Atlassian
ML Engineer – Central AI
