In this community event, we delve into the journey of developing the Jira Similar Issues feature, a highly anticipated tool that empowers users by identifying and surfacing issues with common characteristics. This feature is designed to enhance productivity in various scenarios, such as helping users scope their work effectively, cleaning duplicate issues in backlogs, and leveraging previous experiences for current tasks.

What is Jira Similar Issues?

The Similar Issues feature focuses on finding and surfacing relevant context for Jira issues. It identifies issues with common characteristics, enabling users to plan better, reduce clutter, and draw from past experiences. This feature is estimated to deliver significant value, with a projected impact of 35K MCUs in its general availability phase.

How It Works

Users can trigger the Similar Issues feature by clicking a button, which prompts an AI-driven search and recommendation process based on semantic similarity. The system ranks and presents issues that share dependencies, similarities, or contextual relationships, allowing users to review and link them for further reference.

The Technology Behind It

The development of this feature involved exploring Atlassian's existing assets and designing a solution that adheres to constraints while optimizing performance. The feature uses a defined scope to search and rank issues, focusing on semantic similarity to provide accurate recommendations. 

Join us to learn more about the Similar Issues feature, its development journey, and its impact on enhancing productivity and collaboration within Atlassian's ecosystem. Whether you're a Jira user or interested in innovative solutions for issue management, this event offers valuable insights and practical knowledge.