Browse the latest virtual events all over the world!

Virtual events help the community stay connected 24/7. Click to see upcoming events.

Austin AUG - Incident Management Workshop


Wed, Jun 21, 11:00 PM (UTC)

Come out and join your fellow AUG members as Praecipio Consulting shows us how Atlassian, xMatters, & BigPanda can cut MTTR to help you win at IT support. Your free adminission includes dinner & drinks plus some TopGolf range time but seats are limited so don't wait to RSVP.


About this event

How fast can you resolve an incident? Find out how Atlassian, xMatters, & BigPanda can cut MTTR to help you win at IT support.

From application monitoring, to alerts, to issue tracking, the most effective IT teams leverage automation and integration for record-breaking mean time to resolution of incidents. In this special, hands-on workshop, attendees will see the streamlined ITSM toolchain of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Learn how to push alerts to the right resources, through the right platforms, for highly responsive swarming and troubleshooting. Lead by Praecipio Consulting, this workshop also includes team members from BigPanda and xMatters on-hand to answer questions and offer support.

Free event admission includes:

-Hands-on Workshop

-Dinner & Drinks




Jun 21 - 21, 2017
6:00 PM - 9:00 PM (CDT)


11:00 PMWelcome
11:15 PMGet Started

Group Leaders

  • Tony Moreno

    Atlassian Community Events Leader

  • Jess Moss


    Atlassian Community Events Leader

  • Brian Watts


    Atlassian Community Events Leader

  • Alex Christensen


    Atlassian Community Events Leader

  • Larry Brock

    Praecipio Consulting

    Sr. Technical Architect

  • orlie

    Atlassian Community Events Leader

Global sponsor



Praecipio Consulting

Where Atlassian users meet and share best practices