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Austin AUG - Incident Management Workshop

Jun 21, 2017, 11:00 PM – Jun 22, 2017, 2:00 AM

Come out and join your fellow AUG members as Praecipio Consulting shows us how Atlassian, xMatters, & BigPanda can cut MTTR to help you win at IT support. Your free adminission includes dinner & drinks plus some TopGolf range time but seats are limited so don't wait to RSVP.


About this event

How fast can you resolve an incident? Find out how Atlassian, xMatters, & BigPanda can cut MTTR to help you win at IT support.

From application monitoring, to alerts, to issue tracking, the most effective IT teams leverage automation and integration for record-breaking mean time to resolution of incidents. In this special, hands-on workshop, attendees will see the streamlined ITSM toolchain of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Learn how to push alerts to the right resources, through the right platforms, for highly responsive swarming and troubleshooting. Lead by Praecipio Consulting, this workshop also includes team members from BigPanda and xMatters on-hand to answer questions and offer support.

Free event admission includes:

-Hands-on Workshop

-Dinner & Drinks




June 21 – 22, 2017
11:00 PM – 2:00 AM UTC


Get Started

Community Leaders

  • Larry Brock


    Principle Architect

  • Suze Treacy

    Community Leader

  • Luis Miguel Machado

    Community Leader

  • Jess Moss

    Community Leader

Contact host

Global sponsor

Atlassian logo



Praecipio Consulting logo

Praecipio Consulting

Where Atlassian users meet and share best practices