Our guests will walk us through how three customer use cases were solved using Integrations Hub for Jira.

Outline of the demo scenarios:

Salesforce - Jira: Customer has their commercial team in Salesforce and their Dev team in Jira. They wanted to escalate cases from Salesforce to Jira and the developers should be able to comment in Jira which should then be added to Salesforce automatically.

Onboarding of new Teams - A growing company had a need to automate the setup of Jira projects, Confluence spaces and GitHub repos to cope with their rate of growth. This demo will show how that was done and how it works.

Incident process for a bank - The need was to have the teams informed in Slack and autocreate channels per ticket including the team owners into the channel automatically. They also had a need to create an incident in Statuspage whenever it was acknowledged.