Writing documentation within an agile team is hard, and using a wiki for content authoring can become a total mess. Luckily, documentation written in a wiki can be a powerhouse rather than a house fire. As with any other tool and process for creating documentation as a team, there's a right way to do it and some wrong ways you can easily avoid. We'll explore these tools and techniques together and consider how teams write documentation together.
K15t
Customer Advocate
Throughout his time on several product teams, Matt has contributed as a scrum master, technical writer, marketer, and UX writer. Matt believes users have the best experience when information presented by sales, marketing, the UI, help documentation, and support uses a unified voice.
Clearwater Analytics
Atlassian Community Leader