Atlassian introduced Jira Service Management (JSM), a comprehensive ITSM and ESM tool, in November of 2020. JSM is essentially the next generation of Jira Service Desk (JSD)—it contains all the functionality inherent in the original tool, but builds on it, incorporating tooling and automation to streamline and accelerate incident management; strengthen change management capabilities; break down silos and create transparency between development, operations, and ITSM teams; and enhance service capabilities for non-technical business teams.
Isos Technology
Sr. Business Development Manager
Todd, a Sr. Business Development Manager at Isos, has been a Software/Services sales rep for 25 years with experience working for industry leaders like NetSuite, CloudCheckr, NetIQ, and Axium. Todd is certified by Atlassian as a Sales Consultant and Agile At Scale Sales Professional, and has degrees in Mass Communication & Sound Engineering from the University of Idaho. Based out of Oregon…
Todd, a Sr. Business Development Manager at Isos, has been a Software/Services sales rep for 25 years with experience working for industry leaders like NetSuite, CloudCheckr, NetIQ, and Axium. Todd is certified by Atlassian as a Sales Consultant and Agile At Scale Sales Professional, and has degrees in Mass Communication & Sound Engineering from the University of Idaho. Based out of Oregon, Todd is a married father of 2 teens, music junkie, sports fan, and avid snowboarder & softball player.
