Browse the latest events all over the world!

Virtual events help the community stay connected 24/7. Click to see upcoming events.

Boston ACE Presents: ITSM & Asset Management

Jan 31, 11:00 PM – Feb 1, 1:00 AM

Join us for expert insights on ITSM and Asset Management: Marie McClain (Contegix) on enhancing service experiences. Andrew Baumann (Isos Technology) on evaluating ITSM solutions. Vincent Mutambuki (Mumo Systems) on Jira Asset Management lifecycle. Network, win prizes, and gain invaluable ITSM strategies! RSVP now!

137
RSVPs

Asset and Configuration ManagementJira Service ManagementJira Software

About this event

Boston ACE's ITSM & Asset Management Event

RSVP! - Make sure you RSVP and complete the Zoom registration here (to qualify for prizes)

ZOOM: https://us02web.zoom.us/meeting/register/tZMsduqsrTwjG9Z82DoSsvOlXxspWjFj0qxo

Join our Boston ACE Slack for updates and special offers

Don’t miss the massive gift card and SWAG drawings! We are giving out $50 Amazon gift cards. Plus, Atlassian SWAG store codes. RSVP!

The Speaker Lineup:

"How to Evaluate ITSM Solutions for Your Organization in 3 Steps" by Andrew Baumann - Director of Strategic Accounts and Pre-Sales - Isos Technology

The business demands on IT Service Management teams continuously change and expand for organizations of all sizes, which means ITSM tools and processes must evolve too. In this presentation, you'll learn how to analyze your existing ITSM environment, research and compare ITSM solutions, and choose the right option to meet your business needs and goals.

"X Factor of Service Management – The Importance of Experience" by Marie McClain - Professional Services Manager - Contegix

Discover how a customer-centric approach and a focus on delivering exceptional experiences can take your service management to the next level.

"Cradle to Grave: Full Cycle Asset Management with Jira Asset Management" by Vincent Mutambuki - Managing Partner and Chief Product Manager - Mumo Systems

This presentation addresses the needs of managing the full asset lifecycle within Jira Service Management. It’s designed for organizations seeking to streamline their asset lifecycle, focusing on procurement, management, and cost management.

Special thanks to our sponsors:


Tempo, Catworkx, AppsDelivered, Deviniti, Isos Technology, Contegix, Mumo Systems, Caelor, Seibert Media, Mattermost, Adaptavist, Appfire, Gurnet Consulting, and await.ai

Speakers

  • Andrew Baumann

    Isos Technology

    Director of Strategic Accounts and Pre-Sales

  • Marie McClain

    Contegix

    Professional Services Manager

  • Vincent Mutambuki

    Mumo Systems

    Managing Partner and Chief Product Manager

When

When

January 31 – February 1, 2024
11:00 PM – 1:00 AM UTC

Agenda

11:00 PMWelcome and Introductions
11:15 PMAndrew Baumann - Isos Technology - "How to Evaluate ITSM Solutions for Your Organization in 3 Steps"
11:45 PMMarie McClain - Contegix - "X Factor of Service Management – The Importance of Experience"
12:15 AMVincent Mutambuki - Mumo Systems - "Cradle to Grave: Full Cycle Asset Management with Jira Asset Management"
12:45 AMPrizes and Closing Thoughts

Community Leaders

  • Timothy Szczesuil

    ZOLL Medical

    Boston Atlassian User Group Leader

  • Greg Venable

    Atlas Bench

    Group Leader

Contact host

Global sponsor

Atlassian logo

Atlassian

Sponsors

Isos Technology logo

Isos Technology

Adaptavist logo

Adaptavist

Gurnet Consulting logo

Gurnet Consulting

Tempo logo

Tempo

Mattermost logo

Mattermost

Appsdelivered logo

Appsdelivered

DEVINITI logo

DEVINITI

appfire logo

appfire

Contegix logo

Contegix

await.ai logo

await.ai

Catworkx logo

Catworkx

Caelor logo

Caelor

Seibert Media logo

Seibert Media

Mumo Systems logo

Mumo Systems

Where Atlassian users meet and share best practices