Jan 31, 11:00 PM – Feb 1, 1:00 AM (UTC)
Join us for expert insights on ITSM and Asset Management: Marie McClain (Contegix) on enhancing service experiences. Andrew Baumann (Isos Technology) on evaluating ITSM solutions. Vincent Mutambuki (Mumo Systems) on Jira Asset Management lifecycle. Network, win prizes, and gain invaluable ITSM strategies! RSVP now!
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ZOOM: https://us02web.zoom.us/meeting/register/tZMsduqsrTwjG9Z82DoSsvOlXxspWjFj0qxo
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Don’t miss the massive gift card and SWAG drawings! We are giving out $50 Amazon gift cards. Plus, Atlassian SWAG store codes. RSVP!
The Speaker Lineup:
"How to Evaluate ITSM Solutions for Your Organization in 3 Steps" by Andrew Baumann - Director of Strategic Accounts and Pre-Sales - Isos Technology
The business demands on IT Service Management teams continuously change and expand for organizations of all sizes, which means ITSM tools and processes must evolve too. In this presentation, you'll learn how to analyze your existing ITSM environment, research and compare ITSM solutions, and choose the right option to meet your business needs and goals.
"X Factor of Service Management – The Importance of Experience" by Marie McClain - Professional Services Manager - Contegix
Discover how a customer-centric approach and a focus on delivering exceptional experiences can take your service management to the next level.
"Cradle to Grave: Full Cycle Asset Management with Jira Asset Management" by Vincent Mutambuki - Managing Partner and Chief Product Manager - Mumo Systems
This presentation addresses the needs of managing the full asset lifecycle within Jira Service Management. It’s designed for organizations seeking to streamline their asset lifecycle, focusing on procurement, management, and cost management.
Isos Technology
Director of Strategic Accounts and Pre-Sales
Contegix
Professional Services Manager
Mumo Systems
Managing Partner and Chief Product Manager
January 31 – February 1, 2024
11:00 PM – 1:00 AM (UTC)
| 11:00 PM | Welcome and Introductions |
| 11:15 PM | Andrew Baumann - Isos Technology - "How to Evaluate ITSM Solutions for Your Organization in 3 Steps" |
| 11:45 PM | Marie McClain - Contegix - "X Factor of Service Management – The Importance of Experience" |
| 12:15 AM | Vincent Mutambuki - Mumo Systems - "Cradle to Grave: Full Cycle Asset Management with Jira Asset Management" |
| 12:45 AM | Prizes and Closing Thoughts |
HYCU
Director of Strategic Alliances
