With Atlassian users all across the south-west, it felt only right that there be an Atlassian chapter right here in Bristol, and we're thrilled to be hosting the first in-person ACE. If you are an Atlassian user or aspire to be and want to be part of our community, join us for what will be a great evening with insightful talks and an opportunity to meet fellow Atlassian users in your local area. Hope to see you there!
Principal Customer Success Advocate
Nationwide Building Society
Knowledge Production Manager
With over three decades of experience across a number of different industries Phill frequently works alongside organisations to assist them in making a culture change whilst introducing the Atlassian toolset. Phill wrote the original Atlassian University course ‘Getting started with Jira Service Desk’ and has assisted many organisations with implementations and customisations of the product.
Natalie Shaw is Knowledge Production Manager for the Haynes Knowledge base at Nationwide Building Society. Natalie comes from a background in content project management, for both print and digital, spanning 35 years, and industries ranging from Defence and Mail Order to FMCG and Financial Services. Based in Wiltshire, she leads the Knowledge team at Nationwide, who have recently moved to Atlassian as their Knowledge platform.
Client Services Account Manager Team Lead