Join fellow Atlassian product users, ITSM practitioners, and Atlassian teams to chat all things service management!
Community Led Conference
About this event
Join fellow Atlassian product users, ITSM practitioners and Atlassian teams for an event focused on helping teams improve their service management practices. Get ready to sharpen your skills, and see how Community members deliver exceptional service experiences—and how you can do the same!
Atlassian's AI & Virtual agent are going to make a huge impact on customer service and speed to resolution of tickets. This discussion will focus on the basics of each and how they can be leveraged for maximum value. Demonstrations included!
High Velocity Event Recap
This will be a recap of the High Velocity - The premier service management event being hosted live in Sydney, Australia on November 1st. We cn't be there in person but we can hear all about it from our Atlassian insiders.
Atlassian recently re-branded Insights to Assets further cementing their commitment to the ITSM process. While powerful, assets can still be a bit intimidating for those who may have never used it. This will be a deep dive in to the Assets application and a review of best practices. Learn how to get the most out of Assets and super charge your service desk.
Join or local Atlassian Platinum Partner Herzum for a dive into the world of incident management. Discuss the big ideas and driving factors that impact this crucial process while learning how to leverage Jirs Service Management for all it's worth.
Q&A + Networking
We'll bring all of our presenters back up to the stage to answer your questions about ITSM and the tools that support it.