Hello Atlassian Community Members,

You're invited to our upcoming event featuring Kate Pawlak from Appsvio.

This training is a comprehensive session designed for those new to Jira Service Management. You will see an overview of the platform's key features, including:

• Ticketing
• Automation
• Reporting

And how they can be leveraged to streamline customer support workflows. Kate will share best practices for:

• Setting up and managing a service desk
• Handling customer requests efficiently
• Ensuring a high level of customer satisfaction

Whether you're new to Jira Service Management or looking to optimize your existing setup, this session will equip you with the knowledge and skills needed to deliver excellent customer support.

Don't miss out on this transformative event! Secure your free ticket today and supercharge your team's efforts.

Cheers,

Andree and Krimo

Questions? Reach out!

cologne@atlassiancommunity.com

Follow for more

https://www.youtube.com/c/AtlassianCommunityCologne

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https://www.atlassian-cologne.de/

About the Atlassian Community Cologne

As one of the official communities of Atlassian, we meet regularly to share and help with questions & sessions about Atlassian (Jira, Confluence & all other products) and the Atlassian Marketplace App universe.

What is an Atlassian Community?

Here is a video from Atlassian https://youtu.be/6xKBN4Rm_iA and more on our YouTube Channel Atlassian Community Cologne.

Why should I participate?

Are you an enthusiastic Jira and/or Confluence user and want to exchange ideas with like-minded people? This is the right community for you! Do you seek other topics for future meetings? Get in touch and share your ideas: cologne@atlassiancommunity.com