Get Started with Jira Service Management | Updated edition 2025

Jan 8, 2025, 1:00 – 2:00 PM (UTC)

Community-Led Classes

This 60-minute beginner course is designed for anyone brand new to Jira Service Management.

231 RSVPs

CloudJira Service Management

About this event

This 60-minute beginner course is designed for anyone brand new to Jira Service Management.

You'll learn Jira Service Management basics such as terms, key concepts, and core product features like issues, queues, and service projects. This is an updated version of the course from January 2024 (You can watch it here: https://www.youtube.com/watch?v=vHgRmsawZUQ). A lot has changed over the year - it is worth refreshing your knowledge and expanding it with new functionalities.

This course is instructed by Katarzyna Pawlak, Co-founder at Appsvio and Atlassian Certified Expert.

Follow Katarzyna on social media for more educational Atlassian content:

Speaker

  • Kate Pawlak

    Appsvio

    Chief Product Officer

Community Champions

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Cassie Goss

    Your Solution Architect An Atlassian Partner

  • Celina Kuziemko

    Gryd.io

  • Gen Konishi

    INNOOV Co.,Ltd.

  • John Patton

    johndpatton

    COE Agility

  • Josh Golosinskiy

    GRYD.IO

    CEO at GRYD.IO

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Kelly Gabel

    Tech-Savvy Academy

  • Karl Hoeschen

    Service Rocket

    Senior Professional Services Consultant

  • Matt Reiner

    K15t

    Customer Advocate

  • Margo Sakova

    Oboard

    PMM

  • Rafael Oliveira

    Orafael

    CTO

  • Robert Hean

    Hean.Tech

    Sr. Business Systems Manager

  • Sajit Nair

    Nagarro

    Atlassian Community Champion

  • Valeri Colón, Ph.D.

    Connect Centric

    Learning Scientist, Author

  • Whitni Smith

    GRYD.IO

Global sponsor

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