Jira Service Management for Software Development Teams

Mar 26, 1:00 – 2:00 PM (UTC)

Community-Led Classes

This 60-minute course is designed to show you how JSM and Jira can be used together to help software teams be more effective and communicate better with supporting teams. Using JSM, software teams have a single, unified experience for managing all the different intakes and requests from folks requiring help from software teams.

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Jira Live LearningJira SoftwareLive Learning
Virtual event

About this event

This 60-minute course is designed to show you how JSM and Jira can be used together to help software teams be more effective and communicate better with supporting teams.

Using JSM, software teams have a single, unified experience for managing all the different intakes and requests from folks requiring help from software teams.

We'll show you how to create automation rules to help integrate both JSM + Jira for the ultimate developer experience.

JSM has a special Stakeholder license that allows your Jira teams to interact with JSM requests via internal comments, without requiring a JSM agent license.

This course is instructed by Alex Ortiz of Apetech Tutorials and  Katarzyna Pawlak, Co-founder at Appsvio and Atlassian Certified Expert.

Follow Katarzyna on social media for more educational Atlassian content:

Follow Alex on social media for more educational Atlassian content:

Speakers

  • Alex Ortiz

    APETECH LLC

    Co-Founder

  • Kate Pawlak

    Appsvio

    Chief Product Officer

Community Champions

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Jimmy Seddon

    Arctic Wolf Networks

    Sr. R&D Tools Administrator

  • Andrew DeBell

    Atlassian

    Learning Strategist

  • Robert Hean

    Hean.Tech

    Sr. Business Systems Manager

  • Brittany Joiner

    How To Trello

    Demand Generation

  • Matt Reiner

    K15t

    Customer Advocate

  • Valeri Colón, Ph.D.

    Connect Centric

    Learning Scientist, Author

  • Bryan Guffey

    Sonos

    Senior Atlassian Administrator

  • Josh Golosinskiy

    CEO at GRYD.IO

  • Celina Kuziemko

    Gryd.io

  • Whitni Smith

  • John Conneely

  • Rafael Oliveira

    Orafael

    CTO

  • Kelly Gabel

    Tech-Savvy Academy

  • Gen Konishi

    INNOOV Co.,Ltd.

  • Cassie Goss

    Your Solution Architect An Atlassian Partner

  • Heather Ronnebeck

    Work Wranglers

    Project Manager & Scrum Master

Global sponsor

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Atlassian

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