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Jira Service Management for Software Development Teams

Oct 31, 2:00 – 3:00 PM (UTC)

Community-Led Classes

This 60-minute course is designed to show you how JSM and Jira can be used together to help software teams be more effective and communicate better with supporting teams. Using JSM, software teams have a single, unified experience for managing all the different intakes and requests from folks requiring help from software teams.

307 RSVPs

CloudJira Live LearningJira Service ManagementJira SoftwareLive Learning

About this event

This 60-minute course is designed to show you how JSM and Jira can be used together to help software teams be more effective and communicate better with supporting teams.

Using JSM, software teams have a single, unified experience for managing all the different intakes and requests from folks requiring help from software teams.

We'll show you how to create automation rules to help integrate both JSM + Jira for the ultimate developer experience.

JSM has a special Stakeholder license that allows your Jira teams to interact with JSM requests via internal comments, without requiring a JSM agent license.

This course is instructed by Alex Ortiz of Apetech Tutorials and  Katarzyna Pawlak, Co-founder at Appsvio and Atlassian Certified Expert.

Follow Katarzyna on social media for more educational Atlassian content:

Follow Alex on social media for more educational Atlassian content:

**Attend for a chance to win a $50 GIFT CARD OF YOUR CHOICE**

Speakers

  • Alex Ortiz

    APETECH LLC

    Co-Founder

  • Kate Pawlak

    Appsvio

    Chief Product Officer

Community Leaders

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Jimmy Seddon

    Arctic Wolf Networks

    Sr. R&D Tools Administrator

  • Andrew DeBell

    Atlassian

    Learning Strategist

  • Robert Hean

    Sr. Business Systems Manager

  • Brittany Joiner

    How To Trello

    Demand Generation

  • Matt Reiner

    K15t

    Customer Advocate

  • Valeri Colón, Ph.D.

    Learning Scientist, Author

  • Bryan Guffey

    Sonos

    Senior Atlassian Administrator

  • Josh Golosinskiy

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices