JSM Automation Workshop: Unlock Efficiency

Oct 15, 1:00 – 2:00 PM (UTC)

Community-Led Classes

This workshop will guide you through practical automations that can streamline your workflow, reduce manual work, and bo...

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Jira Service ManagementLive Learning
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About this event

This workshop will guide you through practical automations that can streamline your workflow, reduce manual work, and boost productivity!
Whether you're new to Jira Service Management or looking to optimize your system, this workshop is for you.

In this 1hr session we will cover:

A Standardized JSM Workflow
Abandoned Ticket Reminder Automation
Transition Tickets when Customer Comments Automation
Auto Assignment Methods & Automation
Attach Form Automation
Create Ticket For Another Team Automation

After this session you will feel confident to configure essential JSM automations that will help unlock efficiency!

Your instructor is Cassie Goss from Your Solution Architect an Atlassian Solution Partner! 

Cassie's  bubbly, welcoming personality makes learning engaging and enjoyable.

Follow Cassie on social media for more educational Atlassian content:

LinkedIn

YouTube 

Community Champions

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Jimmy Seddon

    Arctic Wolf Networks

    Sr. R&D Tools Administrator

  • Andrew DeBell

    Atlassian

    Learning Strategist

  • Robert Hean

    Hean.Tech

    Sr. Business Systems Manager

  • Brittany Joiner

    How To Trello

    Demand Generation

  • Matt Reiner

    K15t

    Customer Advocate

  • Valeri Colón, Ph.D.

    Connect Centric

    Learning Scientist, Author

  • Bryan Guffey

    Work Right, LLC

    Senior Atlassian Administrator

  • Josh Golosinskiy

    GRYD.IO

    CEO at GRYD.IO

  • Celina Kuziemko

    Gryd.io

  • Whitni Smith

  • John Conneely

  • Rafael Oliveira

    Orafael

    CTO

  • Kelly Gabel

    Tech-Savvy Academy

  • Gen Konishi

    INNOOV Co.,Ltd.

  • Cassie Goss

    Your Solution Architect An Atlassian Partner

  • Heather Ronnebeck

    Work Wranglers

    Project Manager & Scrum Master

  • Margo Sakova

    Oboard

    PMM

  • John Patton

    johndpatton

    COE Agility

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices

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