Use AI for faster alert and incident resolution

Sep 4, 3:30 – 4:30 PM (UTC)

Community-Led Classes

This summer, we embark on a special expedition into the most powerful and lesser-known regions of Jira Service Management.

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Virtual event

About this event

JSM Summer Expedition: Mapping Advanced Territories

This summer, we embark on a special expedition into the most powerful and lesser-known regions of Jira Service Management. Our goal is not just to visit these advanced territories, but to map them, creating clear guides and best practices that everyone can use. We will navigate complex terrains, discover hidden features, and emerge as more confident JSM experts.


Use AI for faster alert and incident resolution 

Want to use AI to manage alerts and incidents in Jira Service Management but are unsure how to make the best use of it?

Don't worry - Jira Service Management's product team is here to share tips that will help you leverage Atlassian Intelligence and Rovo effectively to better manage alerts and incidents.

Senior Product Manager from Atlassian, Juhi Duseja, will cover:

  • Walkthrough of all newly launched AI and Rovo features for alerts and incidents: Discover all the exciting features launched in the past few months - from alert grouping and automatic channel summarization to timeline generation in Slack and PIR creation from Rovo. We will also discuss our future vision for AIOps.
  • Interactive Demos and Feedback Session: Get a firsthand look at our new AI features for alerts and incident management in action. Engage with our team to share your questions and feedback.

Join us to elevate your AIOps practices, ensuring uptime and maintaining high performance.


This session is moderated by Katarzyna Pawlak, Co-founder at Appsvio and Atlassian Certified Expert.

Follow Katarzyna on social media for more educational Atlassian content:


Speaker

  • Juhi Duseja

    Atlassian

    Senior Product Manager

Moderator

  • Kate Pawlak

    Appsvio

    Chief Product Officer

Community Champions

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Jimmy Seddon

    Arctic Wolf Networks

    Sr. R&D Tools Administrator

  • Andrew DeBell

    Atlassian

    Learning Strategist

  • Robert Hean

    Hean.Tech

    Sr. Business Systems Manager

  • Brittany Joiner

    How To Trello

    Demand Generation

  • Matt Reiner

    K15t

    Customer Advocate

  • Valeri Colón, Ph.D.

    Connect Centric

    Learning Scientist, Author

  • Bryan Guffey

    Work Right, LLC

    Senior Atlassian Administrator

  • Josh Golosinskiy

    GRYD.IO

    CEO at GRYD.IO

  • Celina Kuziemko

    Gryd.io

  • Whitni Smith

  • John Conneely

  • Rafael Oliveira

    Orafael

    CTO

  • Kelly Gabel

    Tech-Savvy Academy

  • Gen Konishi

    INNOOV Co.,Ltd.

  • Cassie Goss

    Your Solution Architect An Atlassian Partner

  • Heather Ronnebeck

    Work Wranglers

    Project Manager & Scrum Master

  • Margo Sakova

    Oboard

    PMM

  • John Patton

    johndpatton

    COE Agility

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices