Browse the latest events all over the world!

Virtual events help the community stay connected 24/7. Click to see upcoming events.

Best Practices for Setting up a Jira Service Desk Project - Demo & Workshop

Dallas-Fort Worth

Friday, January 26, 2018, 12:00 – 3:00 AM UTC

Join us as we review best practices for setting up a new Service Desk in Jira!


About this event

Out of the box, a new Jira Service Desk project comes with a lot of great configurations and implements quite a few best practices. In this demo and workshop, we'll be covering some additional best practices and tips you can use when setting up a new Service Desk project to make sure you and your team get started off on the best foot possible. We'll be covering topics such as defining request types, queues, SLAs, and automation rules.

Since we'll be having a workshop, please make sure to bring a laptop to participate!



Friday, January 26, 2018
12:00 AM – 3:00 AM UTC


12:00 AMNetwork
12:30 AMDemo + Workshop
2:00 AMQ&A

Group Leaders

  • Brian Jones


    Senior Atlassian Architect

  • Michael Wolfe Jr


    Community Leader

  • Larry Brock


    Sr. Technical Architect

  • Sebastien Jacques

    Freelance consultant

    ACE Leader

Where Atlassian users meet and share best practices