HANDS-ON INCIDENT MANAGEMENT WORKSHOP
From application monitoring, to alerts, to issue tracking, the most effective IT teams leverage automation and integration for record-breaking mean time to resolution of incidents. In this special, hands-on workshop, attendees will see the streamlined ITSM toolchain of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Learn how to push alerts to the right resources, through the right platforms, for highly responsive swarming and troubleshooting. Lead by Praecipio Consulting, this workshop also includes team members from BigPanda and xMatters on-hand to answer questions and offer support.
Inflection Point
Senior Atlassian Architect
Freelance consultant
Atlassian User Group Leader
Cisco AppDynamics
Director, Build and Release Engineering
Apnatomy
Community Leader
Praecipio Consulting
Sr. Technical Architect
