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Simplifying Ticket Assignment for JSM using Honcho

Dec 7, 2021, 8:00 – 9:00 AM (UTC)

Delhi-Gurugram

Managing the assignment of service tickets in a large global team can be difficult and needs a dedicated person to look at the client relationships, holiday calendars and leave schedules of the members, working hours, current workloads, and a lot of other factors. Learn how all these conditions and more can be configured for a large team, using Honcho.

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Jira SoftwareMarketplace Apps

About this event

Managing the assignment of service tickets in a large global team can be difficult and needs a dedicated person to look at the client relationships, holiday calendars and leave schedules of the members, working hours, current workloads, and a lot of other factors. Learn how all these conditions and more can be configured for a large team, using Honcho.

Link to product - https://marketplace.atlassian.com/apps/1225712/honcho?hosting=cloud&tab=overview

Speaker

  • Aniket Banerjee

    Trundl

Community Leaders

  • Sajit Nair

    Trundl

    Director - Process Engineering

  • Meghna Singh

    PayU

    Program Manager

  • Deepti Jain

    Your Noord

    Atlassian Community Leader:

Global sponsor

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Atlassian

Sponsor

Trundl logo

Trundl

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