Managing the assignment of service tickets in a large global team can be difficult and needs a dedicated person to look at the client relationships, holiday calendars and leave schedules of the members, working hours, current workloads, and a lot of other factors. Learn how all these conditions and more can be configured for a large team, using Honcho.
Aniket is a product leader with over 10 years of experience working across multiple technologies and domains. He has worked for organizations such as PayPal, Walmart and PricewaterhouseCoopers. He is obsessed with building innovative customer-centric products with a focus on user experience and accessibility. Outside of work, Aniket enjoys long drives, cricket and cooking.