HIGH VELOCITY ITSM - Delhi / Gurugram

Name: HIGH VELOCITY ITSM - Delhi / Gurugram
Start: 2023-11-04T10:30:00+05:30
End: 2023-11-04T13:30:00+05:30
Location: Lemon Tree Hotel

Nov 4, 2023, 5:00 – 8:00 AM (UTC)

Delhi-Gurugram

This event is for ITSM leaders, admins, builders, and Atlassian partners from start-ups to Fortune 500 companies. Let's start our day with networking over some beverages and snacks, go on to learning through sessions and panels, and empower your development, IT operations, and business teams to come together to modernize service management at scale. We will end our day with Lunch and Networking.

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CommunityRemote WorkTeam Practices

In-person event

About this event

This event is for ITSM leaders, admins, builders, and Atlassian partners from start-ups to Fortune 500 companies. Let's start our day with networking over some beverages and snacks, go on to learning through sessions and panels, and empower your development, IT operations, and business teams to come together to modernize service management at scale. We will end our day with Lunch and Networking. 

Speakers

Deepti Jain

Agility Today

Founder and CEO

Sajit Nair

Trundl

Director - Products and Agile Practices

Meghna Singh

Program Manager

PayU

Manas Shukla

Atlassian

Deeksha Rustagi

Atlassian

Product Manager, Jira Service Management (ITOps)

Chris Cooke

Tempo

Business Unit Manager

When

Saturday, November 4, 2023
5:00 AM – 8:00 AM (UTC)

Where

Lemon Tree Hotel
Ch.Nandaram Marg
Gurugram, 122011

Agenda

Registration & Networking	We will start tracking participant's details, registration & networking over some beverages and snacks
Introduction & Welcome	The Delhi Community Leaders + Members welcomes everyone and sets the tone for the day.
Session: How Sony Music Publishing streamlined complex processes across 4mn+ songs with JSM	As the #1 music publishing company in the world, Sony Music Publishing manages thousands of new requests each week and a collection of over four million songs created by songwriters who rely on the company to protect their art and their livelihood. After primarily using email and internal drives to receive and direct much of their data, SMP saw an opportunity, alongside their rebranding, to explore how they might improve their workflows and technology. By partnering with Trundl and Atlassian to transform their enterprise service management processes with Jira Service Management, SMP is saving thousands of hours each year, increasing visibility into critical data, and providing faster, better service to their overseas affiliated offices and to their global songwriters. It’s all part of their promise to take care of business and each other. , Speaker - Sajit Nair
Panel: Challenges and Opportunities in the Next Era of ITSM	Panelist - Manas Shukla - JSM Product Manager, Atlassian Deeksha Rustagi - OpsGenie Product Manager, Atlassian Chris Cooke - Co-Founder - Old Street Solution / Business Manager - Tempo Software Moderator - Deepti Jain
Lunch & Networking	We end our day with lunch over unlimited networking. The day ends when you want the day to end.

Community Champions

Sajit Nair

Trundl

Director - Process Engineering

See bio

Meghna Singh

PayU

Program Manager

See bio

Deepti Jain

Your Noord

Atlassian Community Leader:

See bio

HIGH VELOCITY ITSM - Delhi / Gurugram

About this event

Speakers

Deepti Jain

Sajit Nair

Meghna Singh

Manas Shukla

Deeksha Rustagi

Chris Cooke

When

Where

Agenda

Community Champions

Sajit Nair

Meghna Singh

Deepti Jain

Atlassian

AgileVirgin

Agile Alliance

Trundl

Women in Agile and Tech

Where Atlassian users meet and share best practices

HIGH VELOCITY ITSM - Delhi / Gurugram

About this event

Speakers

Deepti Jain

Sajit Nair

Meghna Singh

Manas Shukla

Deeksha Rustagi

Chris Cooke

When

Where

Agenda

Community Champions

Sajit Nair

Meghna Singh

Deepti Jain

Global sponsor

Atlassian

Sponsors

AgileVirgin

Agile Alliance

Trundl

Women in Agile and Tech

Where Atlassian users meet and share best practices