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Advanced IT service management

Mar 26, 5:00 – 7:00 PM (UTC)

Dublin

Advanced IT Service Management is designed specifically for IT teams, this template facilitates high-velocity service management. Containing powerful ITSM categories with dedicated features, it can help you resolve incidents, approve changes, and fix problems fast.

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CloudJiraJira Service ManagementWays of Working

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About this event

Why Jira Service Management ?

Advanced IT Service Management is designed specifically for IT teams, this template facilitates high-velocity service management. Containing powerful ITSM categories with dedicated features, it can help you resolve incidents, approve changes, and fix problems fast.

Here’s What You’ll Learn:

✨ Part 1: Kalyani Kalikota will talk about Level Up Your Service Desk with Jira Service Management (JSM)!

✨ Part 2: Watch a live demo of how tools like Discovery for Assets in Atlassian go beyond asset management within Jira Service Management , delivering actionable insights to tackle blockers, address delays, and achieve continuous improvement on managed assets

Who Should Attend?

🔑 Roles: Engineering Managers, Scrum Masters, Agile Coaches, DevOps Leads, CTOs

🔑 Teams: Agile, DevOps, Software Engineering, Product Development

Why Attend?

✅ Learn how essential Service management plays vital role in service delivery.

✅ Explore strategies to improve team performance, well-being, and collaboration.

✅ Discover tools like Asset Management for simplifying complex tracking and delivering actionable insights on Assets.

Speakers

  • Kalyani Kalikota

    Test Triangle

    Senior Atlassian Consultant/Systems Engineer

  • Rajeswari Pandyaram

    VMotion IT Solutions

    Atlasssian Senior Consultant

Moderator

  • Elvis Frank Canchari Lapa

    Cprime

    Platform & DevOps Lead Engineer

Community Leaders

  • Frank Lapa

    WiQU

    Community Leader

  • Rajeswari Pandyaram

    Community Leader

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices

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