All about JSM: Boost your business processes using Jira Service Management

Name: All about JSM: Boost your business processes using Jira Service Management
Start: 2024-07-04T17:00:00+02:00
End: 2024-07-04T19:30:00+02:00

Jul 4, 2024, 3:00 – 5:30 PM (UTC)

Frankfurt

We are hosting our first digital ACE with experts from Yasoon & Caelor - two leading Marketplace Partners

32 RSVPs

About this event

Wir laden euch herzlich zu unserem ersten online Event ein, bei dem unsere Experten von den Atlassian Marketplace-Vendoren Yasoon und Caelor, aktuelle Best Practices im Bereich JSM und ITSM mit euch teilen.

Speakers

Patrick Schüßler

yasoon

Senior Marketing & Partner Manager

Marin Varvodic

CEO

Caelor

Moderators

Imge Ünlü

Caelor

Partner Manager

Moritz Schrohe

veniture GmbH

Consultant

When

Thursday, July 4, 2024
3:00 PM – 5:30 PM (UTC)

Agenda

3:00 PM	Begrüßung und Vorstellung der Agenda	Begrüßung und Einleitung des Events durch Imge Ünlü & Moritz Schrohe
3:15 PM	Smarter ITSM – Dein Weg zum voll vernetzten IT-Service-Desk mit Microsoft 365 und Jira Service Management - Patrick Schüßler (Yasoon)	Vorbei sind die Zeiten, in denen sich Mitarbeiterinnen auf verstreute Kommunikation wie Telefonanrufe, E-Mails oder physische Helpdesks stürzen mussten, um Serviceanfragen zu stellen. Interne Kundinnen sind an Office-Tools wie Microsoft Teams gewöhnt. Berechtigterweise erwarten sie nun eine geradlinige interne Kommunikation in Echtzeit.  Wie funktioniert ein IT-Service-Desk optimal mit Jira Service Management und Microsoft 365? In unserem Vortrag erfährst du, wie dein integrierter IT-Service-Desk mit JSM und Microsoft 365 besser performt.
4:00 PM	Break
4:15 PM	Mastering Onboarding and Procurement with JSM & Jira Assets - Marin Varvodic (Caelor)	Your initial interactions with a new team member can set the tone for your future collaboration. That's why it's crucial to have a seamless onboarding and procurement process in place. Many successful companies turn to Jira Service Management to set up these processes in a user-friendly, standardized, and easy-to-maintain manner. But Jira Service Management offers even more untapped potential. With the right integrations, you can supercharge your processes. Join us as we unveil how to streamline your onboarding and procurement processes using Jira Service Management and Jira Assets. Discover how Shoppie by Caelor, seamlessly integrated with Jira Assets, can transform your JSM experience.
5:00 PM	Socializing mit allen Teilnehmenden	Austausch aller Anwesenden Personen zu Themen rund um die Atlassian Welt

Community Leaders

Moritz Schrohe

Community Leader

See bio

Imge Ünlü

Community Leader

See bio

Join free, user-led meet-ups hosted by the community, for the community!

All about JSM: Boost your business processes using Jira Service Management

About this event

Speakers

Patrick Schüßler

Marin Varvodic

Moderators

Imge Ünlü

Moritz Schrohe

When

Agenda

Community Leaders

Moritz Schrohe

Imge Ünlü

Atlassian

Where Atlassian users meet and share best practices

Join free, user-led meet-ups hosted by the community, for the community!

All about JSM: Boost your business processes using Jira Service Management

About this event

Speakers

Patrick Schüßler

Marin Varvodic

Moderators

Imge Ünlü

Moritz Schrohe

When

Agenda

Community Leaders

Moritz Schrohe

Imge Ünlü

Global sponsor

Atlassian

Where Atlassian users meet and share best practices